The Diagonal Line
Connected risk, in a language your CFO understands.
Your customers do not have isolated IT problems. They have connected infrastructure debt that runs diagonally across the stack, and each layer sits with a different vendor practice in your business.
Layer 0 to Layer 7
Follow the risk down the diagonal.
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Layer 0Schneider Electric (APC)
Power
Five-year-old batteries degrade quietly. Some APC management cards have also had serious published vulnerabilities (for example TLStorm).
OpportunityUPS and battery refresh.
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Layer 2Cisco
Transport
End-of-life switches that are out of support and out of warranty. When they fail, repair can take days, not hours.
OpportunityCisco Catalyst refresh.
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Layers 4 to 7Fortinet
Perimeter
Legacy firewalls that cannot stop lateral movement once something upstream has failed or been compromised.
OpportunityFirewall refresh and security services.
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Layer 7Microsoft
Productivity
Dropped Teams calls. This is a symptom of trouble underneath, not a Microsoft problem.
OpportunityNetwork monitoring and Microsoft security and support services.
The CFO narrative
Not an IT expense. A continuity investment.
A degraded battery at Layer 0 puts the core switch at Layer 2 at risk. If the network fails, the perimeter at Layer 4 has less to protect. And the first thing the business notices is Teams calls dropping at Layer 7. Fixing the battery is not an IT expense. It is a business continuity investment.
Each layer belongs to a different vendor practice, so each rep sees one slice. The Diagonal Line puts the slices back together, and gives your sales team a reason to have a single conversation with the finance director.
The sales play
Six steps from diagram to deal.
- Step 1
Book the right meeting
Ask for the customer’s CFO or CTO, not just the IT manager.
- Step 2
Tell the Diagonal Line story
Layer 0 to Layer 7, in the customer’s own environment.
- Step 3
Show the risk scores
Evidence, not opinion: NIST-based security scores for the assets in question.
- Step 4
Present the business case
Downtime hours avoided and risk points remediated.
- Step 5
Register the deal
Through the vendor’s deal registration process, with the Expansion Cheat Sheet attached.
- Step 6
Claim the funding
We handle the vendor claim once the deal has closed. See how →
Revenue diagnostic
Which of your customers sit on the diagonal?
Book a 20-minute call and we will show you what the Diagonal Line looks like across your own installed base.